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How long does it take to receive my order?
Each print is made to order. Please allow 7-14 business days for production and shipping.
Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times vary by location.
Will my print arrive framed?
Yes, all prints come professionally framed and ready to hang. You can choose from black, white, or natural wood frames.
How is my artwork packaged for shipping?
Each framed print is carefully wrapped and shipped in protective packaging to ensure safe delivery.
What type of paper do you use for prints?
We use Hahnemühle Photo Rag® Baryta paper, an archival, museum-quality fine art paper with rich color depth and longevity.
What is giclée printing?
Giclée printing is a high-quality process that ensures vibrant colors, deep contrasts, and exceptional durability.
Are the prints limited edition?
Some collections are limited edition, while others are part of our signature collection. Limited editions will be noted on the product page.
Do you offer custom sizes or framing options?
Yes! If you need a custom size or frame, please reach out, and we’ll do our best to accommodate your request.
Can I commission a custom piece?
Absolutely! Alex accepts a limited number of custom commissions for clients. Contact us for more details.
Do you work with interior designers or businesses?
Yes! We offer special pricing and services for interior designers, hotels, and commercial spaces.
What is your return policy?
Since each print is made to order, we do not accept returns. However, if your print arrives damaged, please contact us immediately.
What should I do if my order arrives damaged?
We take great care in packaging, but if your print arrives damaged, send us photos, and we’ll arrange a replacement.
Can I change my order?
Orders are processed quickly, but if you need to make a change, contact us within 24 hours.